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1. Information We Collect: We may collect information that you voluntarily provide, including your name, email address, phone number, billing information, shipping address, and order details when you place an order, contact customer support, or use our services.

2. How We Use Your Information: The information collected may be used to process orders, arrange deliveries, provide customer support, improve our website and services, communicate order-related updates, and respond to your inquiries.

3. Order Information: Information provided during the ordering process is used to verify orders, coordinate deliveries, maintain order records, and assist with returns, exchanges, or other customer service requests where applicable.

4. Cash on Delivery (COD): We currently offer Cash on Delivery (COD) for eligible orders and serviceable locations. Payment is collected at the time of delivery. We do not collect, process, or store online payment card or banking information through this website.

5. Cookies & Similar Technologies: We may use cookies and similar technologies to improve website functionality, remember user preferences, analyze website performance, and enhance your browsing experience. You can manage cookie preferences through your browser settings.

6. Website Analytics: We may collect limited technical information such as browser type, device information, operating system, IP address, and pages visited to better understand website usage and improve our services.

7. Information Sharing: We may share limited information with trusted service providers involved in order fulfillment, delivery, website maintenance, customer support, or other operational services. Information is shared only where reasonably necessary to provide our services.

8. Data Security: We implement reasonable administrative, technical, and organizational measures designed to help protect personal information against unauthorized access, disclosure, misuse, or alteration.

9. Data Retention: Personal information is retained only for as long as reasonably necessary to provide our services, comply with applicable legal obligations, resolve disputes, and maintain business records where required.

10. Your Rights: Subject to applicable laws, you may request access to, correction of, or deletion of your personal information by contacting our customer support team.

11. Children's Privacy: Our website is not intended for individuals who do not meet the minimum age required under applicable law. We do not knowingly collect personal information from children.

12. Governing Law: This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which the business operates. Any privacy-related matters will be handled in accordance with those laws.

13. Policy Updates: We may revise or update this Privacy Policy from time to time. Any changes become effective when the updated version is published on this website.

14. Contact Us: If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us using the contact information provided on our website.

1. Acceptance of Terms: By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using the website.

2. Eligibility & User Responsibilities: By using this website, you confirm that the information you provide is accurate, complete, and up to date. You agree to use the website only for lawful purposes and not to engage in fraudulent, abusive, or unauthorized activities.

3. Product Information: We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and availability are accurate. However, errors, omissions, or minor variations may occasionally occur, and we reserve the right to correct such information without prior notice.

4. Orders & Acceptance: All orders are subject to review, verification, and product availability. We reserve the right to refuse, limit, or cancel any order where necessary, including cases involving pricing errors, suspected fraud, or other legitimate business reasons.

5. Cash on Delivery (COD): We currently offer Cash on Delivery (COD) for eligible orders and serviceable locations. Payment must be made to the delivery representative at the time of delivery before the order is handed over. We do not accept online card payments through this website.

6. Shipping & Delivery: Delivery timeframes are estimates only and may vary depending on location, courier operations, weather conditions, public holidays, or other circumstances beyond our reasonable control.

7. Order Cancellation: Orders may be cancelled before they have been dispatched. Once an order has been shipped, cancellation requests may no longer be possible, and any applicable return or refund will be handled in accordance with our Return & Refund Policy.

8. Returns & Refunds: Eligible returns, exchanges, and refunds are processed in accordance with our Return & Refund Policy. Returned products are subject to inspection before any applicable resolution is approved.

9. Intellectual Property: All content available on this website, including text, graphics, logos, images, icons, designs, and other materials, is protected by applicable intellectual property laws. Unauthorized copying, reproduction, distribution, or commercial use is prohibited.

10. Limitation of Liability: To the fullest extent permitted by applicable law, we shall not be liable for indirect, incidental, consequential, or special damages arising from the use of this website, its products, or services.

11. Third-Party Services: This website may contain links to or references to third-party websites or services for user convenience. We are not responsible for the content, availability, or policies of such third-party services.

12. Privacy: Personal information collected through this website is handled in accordance with our Privacy Policy. By using this website, you acknowledge and agree to the practices described in that policy.

13. Governing Law: These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which the business operates. Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts, unless otherwise required by applicable law.

14. Changes to Terms: We reserve the right to update or modify these Terms & Conditions at any time. Any revisions become effective upon publication on this website. Continued use of the website after such changes constitutes acceptance of the updated Terms.

15. Contact Us: If you have any questions regarding these Terms & Conditions or our services, please contact us using the contact information provided on our website.

1. Return Eligibility: Eligible products may be returned within the applicable return period, provided they are in substantially the same condition as received. Certain products may not qualify for return due to hygiene, safety, customization, perishability, or other applicable restrictions.

2. Return Period: Return requests should generally be submitted within 7–14 calendar days from the date of delivery. Requests received after this period may not be eligible unless otherwise required by applicable law.

3. Product Condition: Returned products should be unused, undamaged, and accompanied by all original accessories, manuals, labels, and packaging where reasonably possible. Products that do not meet these conditions may not qualify for a return or exchange.

4. Return Request: Before returning a product, customers should contact our customer support team with their order details and the reason for the return. Return instructions will be provided after the request has been reviewed.

5. Proof of Purchase: A valid order confirmation or other proof of purchase may be required to verify eligibility for a return, exchange, or refund.

6. Non-Returnable Products: Certain products may not be eligible for return, including personalized items, digital products, gift cards, perishable goods, and products identified as non-returnable at the time of purchase, unless otherwise required by applicable law.

7. Damaged or Incorrect Products: If you receive a damaged, defective, or incorrect product, please contact our customer support team as soon as reasonably possible after delivery. Additional information or photographs may be requested to assist with the review.

8. Return Shipping: Responsibility for return shipping may depend on the reason for the return. Where the return is due to a verified defective or incorrect product, an appropriate resolution may be provided.

9. Inspection Process: All returned products are inspected after they are received. Approval of any return, exchange, or refund is subject to verification that the product satisfies the conditions of this policy.

10. Refunds: Once a return has been approved following inspection, any applicable refund will be processed within a reasonable period. For Cash on Delivery (COD) orders, refunds will be issued using an appropriate method determined by our customer support team.

11. Exchanges: Eligible products may be exchanged for the same item or another available item of similar value, subject to product availability and compliance with this policy.

12. Order Cancellations: Orders may be cancelled before they have been dispatched for delivery. Once an order has been shipped, cancellation requests may instead be handled under this Return & Refund Policy.

13. Policy Updates: We reserve the right to update or modify this Return & Refund Policy at any time. Any changes become effective when the revised policy is published on this website.

14. Contact Us: If you have any questions regarding returns, exchanges, refunds, or this policy, please contact our customer support team using the contact information available on our website.

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